Hilfe anfordern!

Auf dieser Seite kannst du Fragen an Playforia senden oder dich über Probleme informieren, welche auf Playforia auftraten. Bitte beschreibe dein Problem so genau wie möglich.

Kontrolliere erst die häufigen Fragen, bevor du eine Supportanfrage sendest.

Hilfe anfordern!

Helpdesk/Support gibt es ab 10.2017 nur noch in englischer Sprache

Customer Support In English

From 01.10.2017, all Customer Support cases are answered in English, except for messages we receive in Finnish.

If you write to us in a language other than English, we may use Google Translation in order to understand your message. If we fail to understand your message, we may ask you to rephrase your case in English.

Letzte Aktualisierungen

News vom technischen Support

Problems with PayPal charges

28.09.2018 02:00

There has been problems with PayPal charges recently and our development team is currently looking into this issue.

When buying with credit card via PayPal, for some reason the payment goes through but the coins are not delivered. If you haven't received the coins you have ordered via PayPal, please contact our Customer Support.

We're sorry for the possible inconvenience!

Problems with the games

24.07.2018 02:00

The problems with our games have now been fixed and the games should be working normally again. We're sorry for the delay and would like to thank you for your patience!

Problems with the games

17.07.2018 02:00

We have received reports that for some reason some of our games are not connecting to the server.

Our development team is investigating the issue and we hope to get the games up and running as soon as possible. Thank you for your patience!