Hilfe anfordern!

Auf dieser Seite kannst du Fragen an Playforia senden oder dich über Probleme informieren, welche auf Playforia auftraten. Bitte beschreibe dein Problem so genau wie möglich.

Kontrolliere erst die häufigen Fragen, bevor du eine Supportanfrage sendest.

Hilfe anfordern!

Helpdesk/Support gibt es ab 10.2017 nur noch in englischer Sprache

Customer Support In English

From 01.10.2017, all Customer Support cases are answered in English, except for messages we receive in Finnish.

If you write to us in a language other than English, we may use Google Translation in order to understand your message. If we fail to understand your message, we may ask you to rephrase your case in English.

Letzte Aktualisierungen

News vom technischen Support

Fixed: Temporary Break Administrative Tools

16.04.2018 09:42

Dear users! From April 9 until April 15, some of our administrative tools were unavailable to us because of a network break due to the move our Tampere office. During this period we were unable to answer our Customer Support, reward competition winners and unable to make announcements in the news. However, scores were recorded as normally and no Customer Support cases were lost.

From today, April 16, we have gained full access to our tools again and are up and running to catch up! The winners of the previous two weekly competitions have just been rewarded.

Thank you for hanging on in there with us, and thank you for your understanding and patience!

Regards,

The Playforia Team

Happy New Year!

01.01.2018 02:00

We are at the turn of a new year and we'd like to thank everyone who made us smile. You are of them so here we go;

THANK YOU for bringing us joy on Playforia every single day. We wish you a very happy new year!

Issues with the Best of Day Results for Card Games on November 19th

22.11.2017 02:00

Dear users! As many of you probably noticed, there were some problems with the Card Games on Sunday, November 19th. However, once the games were working well again, the results were not recorded to the Best of Day -results.

We have investigated the issue, but unfortunately we can't get the results to the Best of Day -listing. If you have played the Card Games on November 19th, please contact our customer support so that we can reimburse the chips you might have lost on that day.

We're sorry for the inconvenience and hope that you'll enjoy your time in Playforia!